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FOCUS on your Business

Our Skills - Your System

One Team 

Improve your ROI while lowering costs

One of the clear advantages of SuccessFactors cloud based software is the reduction in time and effort to maintain and manage the system. However, there is still a need for effective System management as SuccessFactors continues to release new functionality and you continue to expand your use of the system.

If you are challenged with limited internal capability and want to focus your resources on your business, we guarantee that your investment is up to date and your employees are fully supported.

Our service is fully defined in a Support Service Agreement contract with clearly defined services levels to ensure your peace of mind.

"The difference with DDG Team was that it felt like the implementation project was both a professional and personal one.
The team worked incredibly hard to build strong personal relationships that I immediately felt I could trust and rely on."

                                                                                                                                                    Head of Learning and Development, Wesfarmers Insurance

Issue Resolution Services

Reduce frustration and employee productivity of your HR administration with support form DDG system experts

 

DDG Support team will provide

  • Issue Screening and Advice

  • Resolution of known issues

  • Management of escalation to SAP and follow up 

  • Analyse issues outside the scope of SAP Support

  • Management of Issue Register

  • Minor Configuration Changes

Our focus is on providing responsive solutions while at the same time building the knowledge of your team